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The Focus Reset

Research and methods explained
This page expands on the research and practical methods introduced in The Focus Reset.
​
It provides additional context, explanation and source material for those who want to explore further.

Task-switching and performance

Multitasking (task-switching) can reduce productivity by up to 40%.

Most people are not doing multiple tasks at once. They are switching between tasks, often rapidly.
Each switch creates a small reset, where attention has to reorient before continuing.

This reset comes with a cost. Time is lost in re-focusing, and mental effort increases.
Over the course of a day, these small losses add up, reducing overall output and quality of work.

Only around 2.5% of people can multitask effectively.
​For the vast majority, performance declines when trying to manage multiple thinking tasks at once.

In practical terms, this means:
  • tasks take longer
  • more effort is required
  • more mistakes are made

Source links:
  • American Psychological Association
    https://www.apa.org/topics/research/multitasking
  • University of Utah (Supertaskers research)
    https://spencercastro.com/assets/publications/Strayer_Multitasking_Motorist_2022.pdf
  • University of California Irvine (task-switching and interruption research)
    https://www.ics.uci.edu/~gmark/chi08-mark.pdf

Interruptions and attention

Attention is constantly being pulled in different directions throughout the day.

Research shows that the amount of time we spend focused on a single task has reduced significantly.
Average attention on one screen is now around 47 seconds, down from about 2.5 minutes in 2004.

People also check their phones frequently, often without conscious awareness. T
​hese small interruptions, combined with internal distractions such as thoughts or urges, create a pattern of continuous switching.

After an interruption, it can take over 20 minutes to fully refocus, particularly when the work requires concentration.

This creates a working state where attention is fragmented, often described as being “always on, but never fully focused”.
​
Source links:
  • Gloria Mark / University of California Irvine (attention and interruption research)
    https://www.ics.uci.edu/~gmark/chi08-mark.pdf
  • American Psychological Association (interview with Gloria Mark)
    https://www.apa.org/news/podcasts/speaking-of-psychology/attention-spans
  • Asurion (mobile phone usage study)
    https://www.asurion.com/press-releases/americans-check-their-phones-96-times-a-day/

The cost of distraction

Low employee engagement is estimated to cost the global economy nearly $9 trillion per year.

While this figure relates to engagement, it reflects a broader pattern of lost focus, reduced attention and fragmented work.
​When people are frequently interrupted or switching between tasks, it becomes harder to sustain effort on meaningful work.

Over time, this leads to slower progress, more mistakes and reduced quality.

In practical terms, task-switching and distraction result in:
  • slower progress
  • more mistakes
  • reduced quality
  • increased mental fatigue

​Source links:
  • Gallup (State of the Global Workplace)
    https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
  • University of California Irvine (interruption and task-switching research)
    https://www.ics.uci.edu/~gmark/chi08-mark.pdf

Practical methods

These methods support focus, but only when applied in the moment.

Ivy Lee method

Simple daily prioritisation

Steps
  1. Write down your 6 most important tasks for the next day
  2. Order them by priority
  3. Start with task #1
  4. Work on it until it is complete
  5. Only then move to task #2, and continue in order

How to use it
Ideally, create your list the night before so you start the day with clarity and momentum.
Once you begin, stay with task #1. Do not move to task #2 until task #1 is complete. Do not move to task #3 until task #2 is complete, and so on.
You will feel a pull to move away from the task, especially if it becomes difficult, boring or repetitive. That is the moment that matters.
​
Why it works
Reduces task-switching, creates clear priorities and builds the habit of staying with a task until it is finished.

Email batching

Structured email use

Steps
  • Check email at set times during the day
  • Keep your inbox closed between checks
  • Turn off notifications where possible
  • When processing emails, focus only on email 

How to use it
Set specific times to check your email. For example:
  • first thing in the morning
  • after lunch
  • before finishing the day

Adjust these times based on your role and workload.
When you are in an email block, you are only doing email. Avoid switching between email and other tasks.
Outside of these times, keep your inbox closed and remove it from view.
​
Why it works
Reduces interruptions and allows you to take control of your attention, rather than reacting to incoming messages throughout the day.

Write it down, don’t switch

Capture without reacting

Steps
  • When a new thought or task appears, write it down
  • Stay with your current task
  • Return to the note later

How to use it
When something new comes up, capture it quickly and continue with what you are doing.
You may need to do this multiple times while working on a single task. That is normal.
The goal is not to eliminate distractions completely, but to prevent them from pulling you away.

Why it works
​
Getting a thought out of your head allows your brain to re-engage with the task at hand.
​The brain is designed for generating ideas, not holding onto them.

Important

Systems help, but only if you follow them.

The moment is the point.
​
​Awareness first. Action second.

Sources and references

The following sources support the research and concepts presented in The Focus Reset.

  • American Psychological Association
    Multitasking and productivity research
    ​https://www.apa.org/topics/research/multitasking

  • University of Utah
    Supertaskers and multitasking ability research
    https://spencercastro.com/assets/publications/Strayer_Multitasking_Motorist_2022.pdf

  • University of California Irvine (Gloria Mark)
    Interruption and task-switching research
    https://www.ics.uci.edu/~gmark/chi08-mark.pdf

  • American Psychological Association
    Interview with Gloria Mark on attention and focus
    https://www.apa.org/news/podcasts/speaking-of-psychology/attention-spans

  • Asurion
    Mobile phone usage study
    https://www.asurion.com/press-releases/americans-check-their-phones-96-times-a-day/

  • Gallup
    State of the Global Workplace
    https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
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  • Home
  • Training
    • Moments that matter
    • The Focus Reset (NEW)
    • Doing safety better
    • Emotionally smart
    • Better together
    • Motivational Interviewing
    • Better habits
    • Change ready
  • About
  • Contact