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Motivational Interviewing

Strengthen conversations that support real behaviour change.

What it looks like

Motivational interviewing looks like purposeful conversations that help people explore their own reasons for change, reduce resistance, and move forward with greater commitment. ​It shows up in everyday interactions — how questions are asked, how listening replaces fixing, and how change conversations feel collaborative rather than confrontational.

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Who it’s for

Leaders, coaches, and professionals who have conversations that influence behaviour, performance, or change.

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What problems it solves

  • People resisting change or disengaging from conversations
  • Advice-giving that leads to pushback rather than progress
  • Difficult conversations feeling confrontational or unproductive
  • Good intentions failing to translate into behaviour change
  • Leaders doing the talking while others do the nodding​

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What this training teaches

  • Core motivational interviewing principles and mindset
  • Asking questions that invite reflection and change talk
  • Listening skills that reduce resistance and build engagement
  • Responding to ambivalence without arguing or persuading
  • ​Adapting depth and complexity to suit the situation

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Delivery and format

  • In-person workshop (half-day to two days, tailored to your team)
  • Live online delivery (modular sessions if preferred)
  • Mix of discussion, interactive activities, and practical tools
  • Depth and skill development adjusted to suit participant experience and needs

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​Materials & take-aways

  • A6 desktop calendar outlining key learning
  • ​A3 fold-out companion worksheet
  • Action plan and habit change cards
  • Interaction vs reaction — EI strategies card
  • Links to learner readings, resources, and media
  • ​Digital certificate of completion

Interested in this training?

If this sounds like a good fit for your team or organisation, get in touch to talk through options and delivery.
Contact Matt
Better Training
Practical training programmes for real work.
​​Available across New Zealand
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Matt Williams
Christchurch, New Zealand
[email protected]
+64211071270
© Better Training
  • Home
  • Solutions
    • Doing safety better
    • Emotionally smart
    • Better together
    • Motivational Interviewing
    • Better habits
    • Change ready
  • About
  • Contact