CLAIRE WILLIAMS

Experienced health practitioner invested in positive health outcomes, wellness training designer making health information accessible and meaningful.

Claire is a registered, practising midwife with 14 years clinical experience working in a variety of settings. She is passionate about women's health and general well being, applying an holistic approach delivered in a flexible and empowering way. She encourages those she works with to become active participants in their care, fostering positive change and an increased sense of worth.
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Claire's experience in leadership, preceptorship, plus system and policy development has allowed her expertise to overlap into training design, creating health packages to both inform and inspire. 

Claire Williams - RMBM 
​Training Designer and Health and Well-being Advisor

MATT WILLIAMS

Creative problem-solver dedicated to producing results, specialist in training design and delivery for companies.

Matt is an experienced training designer, facilitator and coach who has spent thousands of hours training a wide variety of groups and individuals from all walks of life. Since graduating as a teacher (BTcLn) in 2004, Matt has worked for a variety of public and private organisations within the areas of behaviour change and change management, motivational interviewing, effective leadership and management, health and safety, culture and communication, conflict management and resolution, and emotional intelligence.
Incorporating an in-depth knowledge of motivation and change, with a dynamic and energetic style of presentation, Matt aims to make most of every training opportunity by encouraging people to get the most out of themselves. You’ll find Matt a positive and inspiring person to work with. A creative problem-solver, he will quickly develop a strong rapport with your team and make the whole process fun and engaging. Above all Matt takes pride in his work and is passionate about adding value to people’s lives.

Matt Williams - BTcLn - NCALNE (Voc) - Member of MINT
Director and Lead Facilitator

Emma Shepard
​Operation Manager - New World Ashburton

"After the training I have had countless people come and tell me that the training was nothing like what they expected but that it was the best training they have had. The impact of the training was noticeable almost immediately both to other staff and customers. Matt was a fantastic trainer and facilitator, he delivered exactly what we were needing and his relaxed and easy manner worked with staff of all different attitudes."

Cath Ellet (via)
Customer Contact Manager - KiwiRail

"Wow, today was amazing thank you so much for organizing it. I walked in there feeling worn out and a bit emotionally beaten, but have walked out empowered and happy. I have the skills to deal with any situation now, I loved having my email responses looked at and used to enhance how I work in the future. I could fault nothing from today. I have come home happier than I have been for a while. Can’t wait to test my new skills. Thanks again.” 

Better Training RESULTS

"By combining high-leverage best practices with cutting edge training techniques, Better Training clients experience significant, rapid, widespread and lasting changes in behaviour"

It isn’t easy to bring about real and lasting change. Training that receives excellent ratings often yields no perceptible change in performance, and thus no real return on investment. To overcome this 'learning transfer' problem, we:

• Train to 'DO' and not just to 'KNOW'. "So now that you know this, what will you do differently? We train the WHAT, they WHY and crucially the HOW! Learners are guaranteed to leave knowing what actions need to be taken to achieve the desired results.
• Integrate BEHAVIOUR CHANGE concepts to make learning stick! Knowing how to do something just isn't enough! To make change stick we embed a myriad of habit and behaviour change strategies into our solutions to assist learners convert knowledge into action. 
• Utilise the latest RESEARCH to achieve the best results. Whether related to content or delivery, Better Training embraces all that science has to offer to keep you ahead of the game. 
• Win both HEARTS and MINDS. People change only when they believe it is in their own best interest. Whether, customers, clients or employees, it is the personal win that gets people doing things differently.
• WARM you up then FOLLOW you up. All of our solutions have embedded pre and post session challenges that typically span 6-12 weeks. The result - learners develop motivation pre session, and are then compelled to put learning into action post session. ​

Our MISSION

To unleash the potential and power in people and organisations to make the world better.

Our ESSENCE

At our core, Better Training operates on foundations of Partnership, Innovation, Empathy and Outcomes.

​Our PROMISE

To transform employee performance by changing how they think, feel and behave every day.

​Our VIBE

At Better Training, we create enjoyable, transformative experiences that learners love. We dream it, then we work on it together to reinvent what's possible. 

Better METHODOLOGY

At the core of Better Training's philosophy is an understanding that performance has less to do with processes, systems, and strategies, and everything to do with people. For almost a decade Better Training has upended the corporate training space by emphasising innovative content and unique delivery approaches that deliver refreshing new perspectives to learners and drive growth across numerous platforms for its partners.

We believe people learn best by doing; designing fun, powerful experiences that have a profound and lasting impact on people and their careers is always a priority. We inspire new ways of thinking, build critical capabilities and unleash business success. It’s training, just better!

Who WE ARE

SAM FARMER

“I coach others through change so that they reach the best that they can be. Three fundamental values guide my practice: quality relationships; meaningful work; inner harmony.”

Sam’s passion is to expand the horizons of his learning.  He originally trained as a Probation Officer and then a Forensic Psychologist before emigrating from England to Aotearoa/New Zealand in 2000.  He has held supervisory, training and managerial roles in both Corrections and Health settings, and has travelled over 70 countries.  These and other experiences are the foundations of his understanding of the diversity of perspectives and motivations that inform and drive human values, thinking, emotions and behaviour.  And they have contributed significantly to the ease with which he engages with and facilitates the development of his own and others’ preparedness to “look over the edge and have faith in the next step”.
Well-reputed for his approach to, and application of, coaching and coaching supervision, he has also written in international publications and presented at conferences and training events in Aotearoa/New Zealand, Australia and South Africa.  In addition, he has provided coaching and psychosocial support – both in situ and remotely – for humanitarian agencies around the world.

Sam is also the Owner and Director of Enhance Facilitation Limited, is a Coaching Psychologist (NZPsB Regn: 90-02190), Associate Fellow and Accredited Supervisor of the International Society of Coaching Psychology, and co-founding Chair of the New Zealand Coaching Psychology Special Interest Group. 

Sam Farmer - Registered Psychologist (NZPsB); Memberships: NZPsS; CPSIG(NZ); BPS; ISCP
Facilitator and Training Designer

In order to reach higher levels of performance and change how people think, feel and behave every day, key outcomes needs to be an ever present guide, i.e. "what do we want to walk out the door with at the end of our time together?" At Better Training post session performance (what will change as a result) is always the priority and thus every learning experience is measured against a single question... "How will this help us achieve our mission?" If the answer is, "it won't", or "I'm not sure" then the experience is altered to accommodate the specific needs and desired outcomes of the client. No exceptions! By keeping the big picture in mind and being agile with both the content and delivery of training solutions, Better Training consistently delivers better outcomes that lead to healthy cultures and spur consistent innovation and execution. ​

Better ​OUTCOMES.

04 IMPROVED PERFORMANCE IS THE PRIORITY

Research suggests that after only one week, newly learnt information is almost entirely forgotten, unless strategic and systematic content reviews are undertaken. It is certainly true that one of the biggest challenges with any type of learning is 'making it stick', that is, putting what has been learnt into practice (learning transfer). At Better Training this crucial but often overlooked aspect of training is thoroughly managed via an innovative blended learning approach (a mix of online/digital and in-room content). By book-ending in-room sessions with pre-training tasks and post-training challenges*, learners not only have a running start heading into training, but are systematically challenged to recall and utilise key content for 6 weeks afterwards. As a result of this consistent exposure to key content, learners achieve maximum learning transfer, develop new and robust habits and achieve new levels of performance.  
*Standard across all solutions

Better ​LEARNING TRANSFER.

03 MOVING FROM KNOWING TO DOING

Here's a question... How often do learners refer back to their training workbooks? The answer, which won't surprise you - hardly ever! Here at Better Training resources must meet key criteria, namely will they enhance learning and spur consistent innovation and execution before, during, and most importantly after training? If the answer is yes, they stay. If not, they're gone. In most cases this means workbooks are out, and instead standard offerings like desktop calendars, focussed worksheets and wearables (wristbands) are in. Crafted with ongoing use, visual impact and maximum accessibility in mind, Better Training's resources are, well... Just better!

Better ​RESOURCES.

02 IF IT'S NOT USEFUL IT'S NOT HERE

Ensuring learners enjoy every moment of training while being highly engaged is always a priority at Better Training. However engagement isn't just about having fun in the room. While fun is important the critical aspect of engagement is that it equals retention! Without this crucial element learners may have a good time but nothing much will change afterwards. Through innovative adult education practices, unique exercises and engaging facilitation learners have maximum fun while also being fully engaged. The result = learning is retained and utilised outside of training when its needed most!

Better ​ENGAGEMENT.

01 FUN AND MEMORABLE IS WHERE IT'S AT